Privacy Policy for SMUTH DELIVERY – Turks and Caicos
Effective Date: September 17, 2025
At SMUTH Delivery we respect your privacy and are committed to
protecting your personal information. This Privacy Policy explains how we collect, use, and
safeguard your data when you use our food delivery services in the Turks and Caicos
Islands.
Your access and use of the Website constitutes your agreement and express
acknowledgement that you have read and accepted our Privacy Policy presented herein,
as well as our Terms and Conditions, and that these are binding. In the event that you do
not agree, you are requested to refrain from using the Website.
Information We Collect
When you use our services, you will be asked to create an account first and we may ask for
personal information during that process. The information will be used to provide you with
the best services in the future. We may collect the following types of information:
We may collect:
- Name, delivery address, and contact details
- Order history and preferences
- Payment information (processed securely via third-party providers)
- Location data (for delivery purposes)
- Communication preferences
- Device Information (make, model, browser
Note: No Financial Data from customers is stored on our platform. All payment transactions are
securely processed and encrypted via our PCI-compliant payment gateway provider.
How We Use Your Information
We use your data to:
- Process and deliver your orders
- Provide customer support
- Send service updates and promotional offers (with your consent)
- Improve our services and user experience
Opt-In Consent
By creating an account or placing an order, you may choose to opt in to receive marketing
communications via email, SMS, WhatsApp, or app notifications. You will only receive
these if you give explicit consent by checking a box or replying with a keyword (e.g., “YES”).
Opt-Out Options
You can opt out of marketing communications at any time:
- Email: Click “Unsubscribe” in any promotional email
- SMS: Reply “STOP” to any marketing text or by contacting support
- App Notifications: Adjust your preferences in the app settings
- WhatsApp: Send a message to be removed from communication
Transactional messages related to your orders or account will still be sent.
Contact Us
If you have questions about this policy or your data, please contact us at the following:
SMUTH Delivery
Email us: orders@smuthdelivery.com
Phone or WhatsApp: +TBD
By using SMUTH Delivery, you are agreeing to our collection and use of your information in
accordance with this policy. We reserve the right to modify this policy at any point, with the
changes being updated on this page.
Sharing Your Information
We do not sell your personal data. We may share it with trusted partners (e.g., delivery
drivers, restaurant staff, payment processors) solely to fulfill your orders and improve our
services, under confidentiality obligations.
Data Security
We implement reasonable technical and organizational measures to protect your data
from unauthorized access, disclosure, or misuse.
Your Rights
Under the Turks and Caicos Islands, you have a right to privacy. You may request access
to, correction of, or deletion of your personal data by contacting us at orders@smuthdelivery.com